Accessibility Statement

Accessibility Statement for Payhembury Parish Council

Payhembury Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Payhembury Parish Council takes the following measures to ensure accessibility of the Parish Council’s website:

  • Regular reviews of the website are undertaken.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Payhembury Parish Council’s website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Payhembury Parish Council’s website. Please let us know if you encounter any accessibility barriers on the website:

  • Phone: 01404 841773
  • Postal address: c/o Rose Cottage, Payhembury, Honiton, Devon. EX14 3HR

We try to respond to feedback within 7 business days.

Compatibility with browsers and assistive technology

The Parish Council’s website is designed to be compatible with the following assistive technologies:

  • Mobile Phones
  • PC and Mac Computers
  • All Tablet devices
  • All known Browsers
  • Screen Readers

Technical specifications

Accessibility of the Parish Council’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Non-Accessible Content

Despite our best efforts to ensure accessibility of the Parish Council’s website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

  • Uploaded images may not have text alternatives because we cannot ensure the quality of contributions.
  • Some older PDFs may not comply (pre September 2018)
  • Some externally supplied, interactive PDFs may not be fully compliant. We have no control over these documents.
  • Some of our online forms might be difficult to navigate using just a keyboard
  • The diary/calendar page listing of events has three button links that do not have a discernible name but has no impact elsewhere on the site
  • Appendices for agendas and minutes contain tables of financial information that may not be easily read by screen readers
  • Some PDFs of scanned documents, such as end of year financial documents (AGAR), may not comply under accessibility regulations but publication is required under alternative legislation. Please contact the Parish Clerk for the relevant information in these cases.

Where an issue is encountered, we will work towards resolving it.
We are looking at replacing older PDF documents, where practical.
With minor technical issues, we may not have full control to address the issue.

Disproportionate burden

At the present time, we have not identified any specific issues that would be of disproportionate burden.

Content not within the Scope of the accessibility regulations

The following are currently exempt from the Accessibility regulations

  • pre-recorded audio and video published before 23 September 2020
  • live audio and video
  • heritage collections like scanned manuscripts
  • PDFs or other documents published before 23 September 2018 – unless needed to use a service.
  • maps – information maybe available in address format
  • third party content under someone else’s control
  • content on intranets or extranets published before 23 September 2019
  • archived websites if not needed for services and they are not updated

Assessment Approach

The Council assessed the accessibility of the website by the following approaches:

  • Self-evaluation

Preparation of this accessibility statement

This statement was prepared on 27th August 2024 for the new Parish Council website that went live in June 2024. The test was carried out by the Clerk to the Parish Council using the Lighthouse automated testing tools on a limited number of pages.

Enforcement procedure – The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and Mobile Applications) (No2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Formal approval of this accessibility statement

This Accessibility Statement was:

Approved by Payhembury Parish Council on 11/09/2024
Reviewed and re-approved by Payhembury Parish Council on 10/9/2025

Dawn Chamberlain
Clerk to the Parish Council